Candy Apple Custom at 3225 Powder Springs Road, Powder Springs, Georgia.

I have done business with this body shop for over 25 years including some work this past July, but the results have been getting worse and worse. After having my car for over a week in July, when I went to pick it up when they told me it was ready, they had failed to replace a pin strip and there were black metal shavings inside one of the headlights. We had to wait for over an hour to pick up the car. Well, today ended my relationship with this business for good. I had an accident yesterday which was the fault of an Atlanta construction company. They took responsibility and just needed me to get a couple of estimates. Reluctantly I decided to give Candy Apple another shot. When I went in they informed me that I had to have an appointment to get an estimate. I had never had to have an appointment before the woman behind the desk informed me that they had been doing this since she started there in May of this year. I quickly informed her that I had work done in July and did not have to have an appointment for the estimate and she all but called me a liar and told me it had to have been earlier in the year. I asked her to look it up and it was July. I politely explained that I had to go out of town this afternoon and would be gone for two weeks and asked if she could squeeze me in and that I would wait if needed. She not only said no, she gave me the name of a different body shop (which turned out to be a dump). Never again Candy Apple. By the help wanted signs I assume you must be short handed. If I was going to have to wait a week for a 10 minute estimate, I don't want to think how long it would have taken to have the work done. Over the next 2 hours I went to 3 different body shops and got estimates from all 3.

If you find yourself in the unfortunate position of having collision work done on your car, run don't walk to Candy Apple. The work done on my car was better than expected. I was kept informed along the way via my preferred method of communication (nice customer service touch).